My parcel arrived damaged

With Reshoppers Simple & Safe shipping

With Simple & Safe shipping all, packages are insured up to 4000 DKK by Bring, up to 1000 DKK by dao, and up to 4500 by Instabox. If you discover any damage to the item you have purchased that was caused during the shipment, please contact us and we will contact the shipping provider in order for them to replace the package. The sum paid out is based on the value of the items traded.

If the parcel was not adequately packed according to the shipment provider's requirements, you will need to contact the seller, as it is their responsibility to ensure, that the parcel is packed safely and correctly.

Regular shipping

Contact the shipping company in question.